This privacy policy explains how Verdant Studio processes personal data in connection with its website, consultations, and floral services for weddings and events.
Privacy overview
This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.
We may process contact details, inquiry and consultation content, event and order details, payment-related information, delivery and setup instructions, communication records, and technical data such as device and usage information. Where relevant, we also process preferences for floral design, color palette, timing, and venue coordination.
We receive data from website forms, email or other direct communications, consultation meetings, order confirmations, payment interactions, and operational records created during planning, preparation, delivery, and setup. Some technical data is collected automatically when the website is used.
The website may use essential cookies to support core functions, preference cookies to remember selected settings, and limited analytics cookies to understand general site use. We do not rely on cookies to collect more information than is needed for these purposes.
You may block or delete cookies through your browser, but some parts of the website may not function properly if certain cookies are disabled. Where consent is required for non-essential cookies, your preference will be respected until you change it.
When the GDPR applies, we process personal data only on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We also apply data minimisation and purpose limitation principles to the information we handle.
Where the GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to receive certain data in a portable form. If processing is based on consent, that consent may be withdrawn for future processing.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate floral design details, manage delivery and on-site setup, process payments, maintain business records, secure the website, and comply with legal obligations. We may also use limited technical data to improve site reliability and understand general usage patterns.
We may disclose personal data to payment providers, website hosting and technical support providers, communication tools, and other operational partners that help us manage inquiries, bookings, administration, and website functions. These parties are expected to process data only for the services they provide to us.
We may share personal data with public authorities, regulators, or other parties when disclosure is necessary to comply with legal obligations, enforce rights, respond to lawful requests, or protect against fraud, security incidents, or misuse.
Subject to applicable law, you may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, and object to certain processing. You may also ask us to limit processing where the legal conditions are met.
To exercise a privacy right, please provide enough information for us to identify the relevant record and assess the request. We may ask for additional details before responding if needed to confirm identity or understand the scope of the request.
We keep personal data only for as long as it is needed for the relevant purpose, including inquiry handling, project administration, payment records, and compliance obligations. When data is no longer required, it is deleted, anonymised, or otherwise removed from active use according to our retention practices.
If we make material changes, we will update the policy text on the website and, where appropriate, provide a separate notice through a reasonable channel. The date of the latest revision should be checked before relying on the policy.
